Driver's guide

What to Do If Your Car Is Towed in Burgas: Complete 2026 Guide

Where the "Oborishte" impound lot is, current zone fees, required documents and the appeal procedure.

The forced relocation of a vehicle — known colloquially as "being lifted by the spider" or repatriation — is one of the most unpleasant experiences a driver can face in the seaside city. You return to your car in the centre expecting to continue on your way, only to find the spot where you left it empty. In such a situation it is important to stay calm and act methodically, because your next steps determine both how quickly you will get your vehicle back and how much you will pay.

This article is a detailed and up-to-date guide for every driver whose vehicle has been towed in Burgas. We will cover the legal framework, the procedure to follow, the current fees, the location to which forcibly relocated vehicles are taken, the documents you will need, as well as your options for appeal if you believe a violation has been committed against you.

When the Burgas Municipality is allowed to tow a vehicle

Before moving on to the practical steps, it is important to clarify under what circumstances this enforcement measure may lawfully be applied. Under the Bulgarian Road Traffic Act and the Burgas Municipality Ordinance on public order, the specialised "spider" tow vehicle may relocate a car in several principal scenarios.

The first and most common is illegal parking — a breach of the stopping and parking rules in the Road Traffic Act. This includes stopping on a pedestrian crossing, at an intersection, at a public-transport stop, on the pavement (where not permitted), in front of a fire hydrant, in an area marked by sign B27 ("No stopping and no parking"), as well as blocking a garage exit or building entrance.

Bulgarian road sign B27 in Burgas — no stopping and no parking of vehicles
Road sign B27 — "No stopping and no parking" under the Bulgarian Road Traffic Act.

The second scenario concerns overstaying in the Blue or Green Zone without proper payment. If you do not have a valid SMS, parking-meter ticket or subscription, inspectors may first fit a wheel-clamp and, under certain conditions, order the vehicle to be towed.

Blue Zone information sign in Burgas — operating hours Monday–Friday 9 a.m.–7 p.m. and SMS number 1356
Blue Zone signage — Monday–Friday 9 a.m.–7 p.m., SMS to 1356.
Green Zone information sign in Burgas — summer and winter schedule with SMS number 1357
Green Zone signage — summer and winter schedule, SMS to 1357.

The third group of cases concerns vehicles without a valid annual roadworthiness inspection or without compulsory Third-Party Liability insurance that have been left for an extended period in a public space. After a prior procedure involving a warning sticker and a response deadline, the Municipality is entitled to move the vehicle to the impound lot.

Last but not least, the law also allows the relocation of a correctly parked vehicle when circumstances require it (for example, during roadworks, emergencies, mass events or street cleaning). In such cases the driver does not owe any towing fees.

First steps — what to do the moment you realise your car is gone

When you return to where you left your car and find that it is gone, the first thing to do is to rule out theft. Look around the area carefully — the "Forced removal" sign is usually placed in a visible spot, but in certain cases it can be hidden by tree branches, advertising boards or taller parked vehicles.

If you spot a forced-removal ("spider") sign, there is a high chance your car has been towed. In that case you should take the following steps:

  1. Call the impound lot

    The contact number is 056/886 161. The staff will confirm whether your vehicle has indeed been towed, the exact time of the relocation, the reasons stated in the report, and the total amount you have to pay.

  2. Prepare the required documents

    Do not head to the impound lot without your ID card, the vehicle registration certificate and — if you are not the owner — a power of attorney from the owner. If the car is a company vehicle, you will need a certificate or an order from the employer.

  3. Be financially prepared

    Payments are made on the spot. It is advisable to have a larger amount with you, as in addition to the towing fee there are also storage charges.

  4. If the violation is disputable, photograph the spot

    Before heading to the impound lot, document in detail the place where you parked — the road markings (or their absence), the presence or absence of road signs, their visibility and condition. These photographs may prove to be decisive evidence if you decide to appeal.

Where the Burgas impound lot is located

All vehicles forcibly relocated within the Burgas Municipality are taken to the specialised "Oborishte" impound lot, located at:

Address

90 Oborishte Street, 8000 Burgas

Contact phone 056/886 161

The lot operates round the clock, seven days a week, including weekends and public holidays, which means you can recover your car at any time of day or night. This is particularly important for business travellers, tourists and drivers who notice their car is missing late in the evening.

Current towing fees in Burgas for 2026

Storage fee

Up to 2 hours of storage
Free

No fee is due.

Over 2 hours of storage
€1.00 / 1.96 лв

per hour

Tow-away fee by zone

Zone 1

City centre and the Lazur, Vazrazhdane, Bratya Miladinovi and Zornitsa districts.

€28.22 excl. VAT
Zone 2

Izgrev, Slaveykov, Pobeda districts and the Akatsiite neighbourhood.

€31.90 excl. VAT
Zone 3

Meden Rudnik district and areas outside Zones 1 and 2.

€36.81 excl. VAT

In addition to the basic fee, a separate charge of €15 applies in cases where the vehicle was moved by the tow truck but not loaded onto the flatbed (for example, when the driver appears at the last moment and the car has already been hoisted but not transported to the impound lot). The same amount — €15 — is also owed for the fitting of a wheel-clamp.

On top of these amounts come the storage costs at the impound lot: no fee is charged for the first two hours after the car arrives, but every additional hour started costs €1 (BGN 1.96). This means that the later you collect your car, the higher the final amount.

It is important to stress that an administrative-violation report (AUAN) is drawn up separately and, based on it, a penalty decree is later issued specifying the fine for the breach of the Road Traffic Act. That fine is not included in the towing fee and is paid additionally.

Documents required to release the vehicle

To recover your car from the "Oborishte" impound lot, you must present the following documents:

  • ID card or another identity document;
  • Vehicle registration certificate — full and/or small registration document;
  • Driving licence;
  • An explicit written power of attorney — if you are not the owner of the vehicle;
  • Proof of paid Third-Party Liability insurance (on request);
  • Proof of paid annual roadworthiness inspection (on request).

When handing the car back, the officer draws up a protocol recording the findings on the vehicle's condition at the time of release. It is advisable to review it carefully before signing and to pay attention to any damage that may have occurred during the forced relocation and storage.

Driver rights and the appeal procedure

Not every tow is unquestionably lawful.

When a vehicle is towed without the driver's knowledge, an administrative-violation report (AUAN) is drawn up — usually handed over precisely when the fees are paid and the vehicle is collected from the impound lot. The AUAN itself cannot be appealed, but within three days of receiving it the driver has the right to file written objections with the issuing authority, accompanied by any supporting evidence — photographs, witness statements, parking-space contracts, disability documents, etc.

If you have serious doubts about the legality of the control authorities' actions, it is advisable to consult a lawyer specialised in administrative law. Legal representation costs are often reimbursed in case of a successful appeal.

How to avoid being towed in Burgas — practical tips

The best strategy against the unpleasant experience of having your car towed is prevention. Here are a few practical recommendations:

  • Always check the road signs before leaving your car, even if the spot seems "logical" for parking;
  • In the central city area and the large residential complexes use the Blue or Green Zone and pay for parking by SMS to short numbers 1356 or 1357 respectively (€1/hour) or via the official mobile app;
  • If you are a permanent resident within a zone, check whether you qualify for a residency-based subscription that allows parking near your home;
  • For longer stays use the municipal car parks — "Gurko", "Slaveykov", the UMBAL hospital car park, etc., whose fees are significantly lower than the total cost of a potential tow;
  • Make sure your car has valid Third-Party Liability insurance and a valid annual roadworthiness inspection, especially if you plan to leave it on public land for longer;
  • If you are in Burgas on a business trip or as a tourist, ask the hotel front desk or your host about the legal parking options in the area.

Conclusion

Having your car towed in Burgas is stressful and financially burdensome, but with the right approach the consequences can be minimised. The key is to know the legal framework, the current fees and your own rights as a driver. The "Oborishte" impound lot operates round the clock, which allows you to act swiftly, and the law provides clearly defined ways of defending yourself against unjustified enforcement.

In any case where you believe a violation has been committed against you by the control authorities, do not miss the short statutory deadlines for objections and appeals — they are the key to successfully defending your rights. And the best defence remains prevention — paying attention to road signs, markings and the rules of the Blue and Green Zones in our city.

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